Size Guide


HOW TO MEASURE YOUR BODY? 

1. Bust: Using a tape measure, measure the circumference over the fullest part of your bust. 

2. Waistline/ Waist Curve : Measure the circumference at the thinnest/ narrowest part of your waist. The natural crease your body makes when bending to the side also represents the narrowest part of your waist. This is usually 2-3 inches above your navel. 

3. Hips:  Standing with feet together, measure the circumference of the fullest part of your hips ensuring the tape measure passes over your buttocks as well.

Sleeve width/ Arm- Measure the circumference of the fullest part of your upper arm. This is also called the biceps.

 

If you need further assistance on how to measure your body correctly, please do not hesitate to email elegancebyrhonz@gmail.com 

Where are you located?

We are an online-based business operating from Montego Bay, Jamaica. At this time, we do not have a physical in-store location. All orders and inquiries are handled online

Do you ship internationally?

Yes, we offer both local and international shipping. Shipping costs and delivery timelines will vary based on location.

Will I have to pay customs fees or import taxes on international orders?

Yes. International orders may be subject to customs duties, import taxes, or additional fees determined by your country’s customs office. These charges are not included in your purchase price or shipping cost.

What payment methods do you accept?

For local customers, we accept payment via online bank transfer.

For international customers, we accept Western Union transfers. Payments can be made conveniently through the Western Union app, available in your device’s app store.

Please note that proof of payment is required to confirm and secure your order.

How long does it take to complete an order?

Production time varies based on the design and order volume. The estimated delivery date / standard turnaround time (one dress) is noted under each dress

Do you offer rush/ expedite orders?

Yes, rush/ expedite orders may be accommodated depending on availability and will incur an additional fee. Please contact us before placing order.

How will I know when my order is ready?

You’ll receive a notification via email or WhatsApp once your order is completed and ready for delivery or pickup.

What if my measurements are incorrect?

Customers are responsible for submitting accurate measurements. We are not liable for size discrepancies resulting from incorrect measurements provided.

Can alterations be done if the fit is off?

Alterations may be possible at an additional cost, depending on the situation. Customers must notify us within 48 hours of receiving the item and provide clear photos or a 360 degree video of the garment being worn.